Our General Manager

• Meet Mark Henderson, Kettering Park's General Manager since 2007.
   

• What are your hopes for 2010?

  I am hoping that the economy will finally pick up and we start to see the green shoots.

• What do you think the reality will be?

  I think that it will be a slow process but would hope to see some signs towards the back end of the year.

• Where would you most like to holiday this year and why?

  I would love to go to back to Gran Canaria this year as we have been in the past and we have found an absolutely fantastic hotel where the service and facilities are excellent.  It gives me the chance to spend some quality time with my daughter.

• What would be your signature dance if you appeared as a celebrity on Strictly Come Dancing and why? Which professional partner would you want as your coach?

  I think it would have to be the Charleston as you don't take it too seriously and I think that you shouldn't take yourself too seriously.  A sfor my partner  its got to be Ola Jordan!

   

   

  
  

• What do you interpret Small Details. Big Difference. as in your hotel?

  The majority of our mid-week business is conference and a number of our customers have been using the hotel for years.  It’s the small things that we get right, which is why they keep coming back.  It’s just having that little extra thought to make our guests experience more memorable. 
  
  There are a number of standards that we do as company but there are a number of actions that are done by the staff going that ‘extra mile’ for the guest.